Poor Service

<p>I am writting on behalf of my wife as she now has no means of communication. During october she visited a Vodacom store to upgrade her cell phone contract and all seemed fine. As the new month rolled over she did not receiev her new agreed amount of DATA or Minutes nor did she receive her old alloted amount. She now has no means of communication and also no means to contact anyone. When contacting the call center yesterday they informed her taht they will only be able to sort it out by the end of the week. She today loaded R29 airtime twice and R12 data but none of these amount were crediedt to her acconnt. This is very bad service and cant understand why they cant sort this out right away.</p> <p> </p> <p>Please Please sort this out as a matter of urgency.</p>