Poor service

<p>After over 2 years of pooe service by vodacom I finally made the decision to cancel all my contracts with them.</p> <p> </p> <p>In August I had called the call centre to give notice of cancellation. I was then informed by the agent that she had processed my request and the cancellation would be active as of end of August with the last payment being made in August aswell.</p> <p> </p> <p>In September I noticed another payment coming off my account after which I promptly call them again. I was then surprised to find that they had no record of my initial cancellation request.</p> <p>While I was annoued by this I figured sometimes these things happen.</p> <p>The agent then assured me that she has NOW processed my request and thay service and payment would seize effective end September. </p> <p> </p> <p>It is now October and I am livid that yet another payment has been deducted from my account. </p> <p> </p> <p>I hqve made 2 cancellation requests and the have been battling with this for what is now the last 3 months. </p> <p> </p> <p>Why should I have to battle like this. I am absolutely livid</p>