Poor service

<p> </p> <p>Vodacom took over our Autopage delivered services which resulted in us being dumped onto a new service provider.</p> <p>We battled for months to receive a bill, or try to log into their system - all their communications was sent to the cell and 2G services that Vodacom disconnected because it was not paid? SO being disconnected we could not access their messages. Evetually we received an emailed bill/invoice. This we could not pay because we had no idea about the reference number. Then we phoned - after about 10 hours in total speaking to more than 10 people, often in one session to more than 4 departments and 2 people in each department we gave up. Then we eventually got some one who listened and heard our story we managed and did pay the bill - but now we have to go through the complete ying yang of Fica, etc. to get reconnected? Our experience is poor service. We were charged for months of service - when we had no connection and did not use any data..... then we did not want to continue with the service via Vodacom, and also wanted to upgrade to an improved service where we were allocated to a higher priority server - and just Zero communiction - if you complain strong enough your service is through a fast server - if you dont it is through a very very slow server - and in general Vodacom services is mostly absent in smaller towns and rural areas. Where is justice in this country?</p>