lH
lina H
1 reviews | Active since Jun 2017
09 Oct 2020, 12:43
Poor service
Why is there always a problem with delivery with vodacom. Ordered a laptop online on Monday where I wrote out my delivery address got a phone call on Tuesday to confirm the delivery address phoned this morning to find out when delivery wii be was told there is a problem with my delivery address I then gave my delivery address to the consultant but was told someone will call me to confirm the address.
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Replies (2)
Vodacom's replyOfficial
09 Oct 2020, 14:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Oct 2020, 14:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
lH
lina H's updateReviewer Update
12 Oct 2020, 09:18Still no response from vodacom. Please cancel this order
lH
lina H's update12 Oct 2020, 09:18
Reviewer Update
Still no response from vodacom. Please cancel this order