IL
Ishtiyaak L

1 reviews | Active since Feb 2015

17 Oct 2016, 20:48

Poor service

<p>Hi</p> <p> </p> <p>I called on thursday evening spoke to a consultant to find out why is my mums airtime getting finish so fast I was told within 24 hours vodacom will call my mother its monday already no call from vodacom, she was on vodacom ported her to cell c than ported her back to vodacom and this is the service we getting really I can really take heavy action against vodacom if someone from vodacom does not call my mother tomorrow I will sue vodacom move my contracts and the world must know what a **** service vodacom is giving</p>

0
Replies (1)
Vodacom
Vodacom's reply18 Oct 2016, 07:19
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,