ES
Elize S

1 reviews | Active since Oct 2016

14 Oct 2016, 09:39

Poor Service

<p>Struggling for almost 2 weeks with a contract. We are current customers. They dont answer the phone. John promised to sort it out. Left numerous messages as he can never come to the phone. Not once did he phoned back. Their phone number not even in the phone book. Also cant get the number from Telkom.</p>

0
Replies (1)
Vodacom
Vodacom's reply14 Oct 2016, 10:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team