Poor service!!
<p>I received a phone call from Vodacom last week Thursday. </p> <p>It was for an add-on to my current contract. A tablet and 5 gig data... </p> <p>Received my parcel today, no tablet! A router! After I specifically told them I want the tablet because I already have ADSL at home. </p> <p>I phoned customer care after I received the wrong parcel, was put on hold for 33 minutes!! </p> <p>This problem is still not sorted out. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer
We apologise for the inconvenience caused in this regard. We have escalated this to our Sales Support Team for further assistance and feedback.
Regards
RoderiqueLategan
Dear Customer
We apologise for the inconvenience caused in this regard. We have escalated this to our Sales Support Team for further assistance and feedback.
Regards
RoderiqueLategan
If someone can please give me a call after 14:15.
If someone can please give me a call after 14:15.
Still NO phone call or anything!
Still NO phone call or anything!