1 reviews | Active since Oct 2016

04 Oct 2016, 15:13

Poor Service

<p>I've been billed for an extra line for 16months. Vodacom admits that the line was added wrongfully to my account but just continues with a double debit order every month. What can be done as the operators are useless and ***********?</p>

0
Replies (1)
Vodacom
Vodacom's reply04 Oct 2016, 15:55
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,