Poor service

<p>I contacted the call on the 9.9.2016 to cancel the my contract. The agent advised me not to cancel the contract as they have a promotion running for data as i informed him that i use more data that airtime. He sold the 1gb data at R59 per month. To my surprise on the 1st October no data was evident. I called the upgrade department today and nobody actually made the effort to correct the blunder on Vodacom's side. It was just merely communicated that the promotion has expired. As a loyal client I find the service utterly unacceptable and rather advised them to cancel my contract. As a loyal vodacom client I cannot accept such mediocre service. A very disappointed loyal client.</p>