PA
Philisiwe A

1 reviews | Active since Sept 2016

23 Sept 2016, 10:45

Poor service

<p>Vodacom service sucks ,I had a contract with of which i believed i paid of in July apparently the amount was short ,no one communicated with of which i called many times verifying the amount that they said i owed ,peoplw ive spoken too said my account is paid up and now im recieving calls that im awing a certain amount ,that wasnt comunicated to me n i called several times to know if there is any out standing amount,now i tried calling the service center i spoke to 4 people n kepy on rotating me around.Vodacom service sucks big time and if they dont change they will lose clients</p>

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Replies (1)
Vodacom
Vodacom's reply23 Sept 2016, 10:56
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

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Regards,
Vodacom Consumer Website Team