poor service

<p>On th 1 AUGUST I purchased 1 gig data for R149 from Standard Bank, like I do nearly every month. The money was taken from my account but I never received the data. <br /> <br />I spent about 2 hours in the phone with Standard Bank to get told they will have answer by 11th. Long story short, by the 26th I get told to contact my service provider which is Vodacom.‎ I contacted the branch in Greenstone to be told I need to do to a service centre. I went to Eastgate on the 31st August and a servuice request was opened to get told two days later I need to contact my bank.<br /> <br />I went again to Eastgate and the gentleman (Thato) phoned the bank and the above request was logged. When I returned on the 4 September this was escalated to a supposedly more senior person, and now 7 days later still no answer,<br /> <br />Please can I get some answers, where is my data? If you can't help me, please give me email address of senior management who hopefully will.<br /> <br />At the moment I am a very unhappy customer and looking to cancel all 4 of my contracts as well as my family's ones. I have been with Vodacom for many many years!!!<br /> <br />Please revert with a respectable answer as soon as possible.<br /> <br />Regards<br />Joan<br />Very unhappy customer<br /> </p>