MW
Muhammad W

1 reviews | Active since Jan 2015

17 Sept 2016, 15:34

Poor service

<p>Really ****ed off with vodacom and their lack of efficiency. Been a client for 10 years and counting. </p> <p> </p> <p>This month's data was 1gig short of my normal allocation. Numerous calls have been made to their customer service and my issue has not been resolved. </p> <p> </p> <p>I am no being charged out of bundle rates which I have told the consultants I will not pay for.</p> <p> </p> <p> </p> <p> </p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply18 Sept 2016, 07:39
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,