Poor service

<p>Dear Vodacom</p> <p>I would like to notify you that yesterday I called in to cancel my revolving data plan of 1gig for R150 P/M and a contract of R199 P/M, I spoke to a guy, his name is "Olympic" I didn't get his surname. After I told him what my query is he told me and I quote "our system is apparently down sir, I will give you a call after an hour" hours has past and I haven't had anything from Vodacom. I would really appreciate it if you guys don't debit my account this month for the above mentioned amounts because someone at your office was *********** or didn't care to get back to me, those are just my assumptions. Bottom line is "I don't want to be held liable for any banking charges as I have done this in time and I didn't get feedback from your side".</p> <p>Please look into this matter, your urgent response will be highly appreciated.</p>