AL
Anja L

1 reviews | Active since Aug 2010

16 Sept 2016, 14:18

Poor service

<p>I did a upgrade in the beginning of July'16, the phone already went in for software, then shrtly after that i had to book in again for software, some features not working and also the operating system being very slow....i also said that i did not want that phone back, they had to book it in yet AGAIN, it has been 2 weeks since i booked it in and I WANT A SWOP OUT UNIT!!!</p>

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Replies (1)
Vodacom
Vodacom's reply16 Sept 2016, 15:49
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team

Best regards,