Poor service
<p>Vodacom SA..... they will grind you to pay their accounts and as soon as you request anything from their side they will take their time. In my case they threatened to place me on ITC ... as they did and now after me paying my account in full they now are taking their sweet time to remove my name from ITC it litraly take one letter and one confermation email. Vodacom claims to have put in a REQUEST for an email to be sent which sounds like a joke in the first place then tells the client it takes 48hours for a mail to be sent from them to you how rediculous is that! After putting in a supposed request we are now still waiting its been 4 days of constant phoning and arguing and meaningless igscuses about why the mail has not been sent. This is horrible service and i would never recomend them to anyone.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
