SP
Sgcebhezana P
1 reviews | Active since May 2023
11 May 2023, 16:43
POOR SERVICE
I purchased Business wireless fibre and wow ever since the fibre was installed it has never worked and Vodacom is taking me back and fourth with refunding my money instead busy sending me numerous ref numbers and also they taking forever to cancel the contract I really find it so USELESS at time point I REGRET TAKING CONTRACT WITH VODACOM I WANT MY MONEY I WILL SUE YOU GUYS SHOULD I NOT GET IT WITHIN 24 HOURS
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
12 May 2023, 07:17Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 May 2023, 07:17
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
SP
Sgcebhezana P's updateReviewer Update
24 May 2023, 13:24I am opening a case for Vodacom again my account will be debited yet this damn Fibre doesn't work
SP
Sgcebhezana P's update24 May 2023, 13:24
Reviewer Update
I am opening a case for Vodacom again my account will be debited yet this damn Fibre doesn't work