Poor service

<p>in January 2015, someone at Vodacom outlet in Cape-Town took out a contract (uChoose Flexi 200) on my behalf for the amount of R199.00 per month, that I wasn't aware off. I went to Vodacom4U outlet at Kolonnade where the gentleman advised me to do a affidavit which I did and we forwarded it to the relevant department of Vodacom. I received a service request reference S3-GSA3K-K0ZKK. On my way to Menlyn service centre I was informed that the case was resolved but my money hasn't been refunded up to now, which is 1 year and 8 months off deductions but no refund</p> <p>Please Helpppp</p>