CB
Christine B

1 reviews | Active since Aug 2016

11 Aug 2016, 15:05

Poor Service

<p>I booked in my new phone LG G5 at Vodacom just two day of having it realizing it had scratches next to the ear piece. Then seven days after they've taken it they tell me that I have to come fetch the phone as its a physical damage and not manufacture fault and there's nothing they can do about that. I mean really!!! I had the phone for two days and I immediately put it inside the bodyglove pouch the time I upgraded my contract and I've never dropped the phone off my hands.</p>

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Replies (1)
Vodacom
Vodacom's reply12 Aug 2016, 05:41
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team

Best regards,