1 reviews | Active since Dec 2014

10 Aug 2016, 10:55

Poor Service

<p>Hi I have been having problems with Vodacom customer services and sales department first they remove my finance after being a customer for more than 10 years then a consultant hangs up on me, the next day 2 sales consultants do the same, i am paying for a service whatever they have asked me to do i have done i have called numerous times and no result i receive better services from another provider and yet i am not with them for so long maybe i should cancel and go to the other provider </p>

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Replies (1)
Vodacom
Vodacom's reply10 Aug 2016, 11:49
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team