Poor service

<p>I am very frustrated with the poor service from Vodacom (port devision) as well as customer care. I went to Vodacom Centurion Mall to port from CellC to Vodacom(2 lines). I had to wait for 3 days for the port to be approved. On Wednesday 3 Aug I went back to the store and according to them the port was successful and I signed the contract and received the phones. Up until today I am not on the Vodacom network and went back to the store. According to them everything is in order but they don't know why the lines are not active yet. On my call to Customer care they referred me to port division. Esther at port division said the port was scheduled for 27 August only. Back to the shop on the other hand they claimed that that can not be the case, I get the impression nobody knows what the status is. Absolutely shocking!!!!!!</p>