1 reviews | Active since Jun 2013
poor service
<p>i have tryed sorting out the problem with vodacom on a upgarde that was done in may 2016. from a 500mb to a 5gb.</p> <p>how ever it cant seem to happen.</p> <p>lat month i spoke to a tashnike that reassured me that it will happen at the end of july.</p> <p> </p> <p>today i phoned and terryn told me that will happen at the end of AUGUST2016!!!!!!.</p> <p> </p> <p>the ref that terryn gave me is ********** 56353. wheter its **** or not i dont care.</p> <p> </p> <p>VODACOM IS THE WORSE WHEN IT COMES TO SERVICE. THEY CAN NOT GIVE PROPER REASONS FOR THE PROBLEM OR HOW TO RESOLVE IT. I SPOKE TO 3 DIFFERENT PEOPLE BEFORE TERRYN. NL BONSO, NTABISENG, TANDO. THEY COULD NOT OR DID NOT WANT TO ASSISTS.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
contact me via email. as i am busy al day. if it is not to much to ask?????
contact me via email. as i am busy al day. if it is not to much to ask?????
