1 reviews | Active since Jan 2015
poor Service
<p>my husband has a Cell phone contract with vodacom according to them he fell behind with payment and they have tried to contact him numerous times via sms and email to say the they will be deleting his number. The 1 st email that we received from vodacom was 25/7/2016. Stating that they will terminate the contract and delete the number which has been done in May 2016 already. They now wants us to pay a mount of R500.00 and wait a period of 14 days for them to reinstate the number. Which I feel is very unfair seeing that we did not even get proper notice.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
