Poor Service
<p>Cresta Vodacom branch has really poor service, went there to enquire about my cellphone insurance and no one is there to assist. They have staff standing around just watching you, it's really unacceptable. Same thing happened when I wanted to upgrade my contract, I eventually did that online.</p> <p>Vodacom needs to get some customer centric staff as this will actually make you lose clients.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,