1 reviews | Active since Jul 2016
Poor service
<p>Good day</p> <p>I handed my brand new week old phone in to have a screen replaced that broke when dropped. Although I do have insurance, it took three weeks of arguing and debating for Vodacom Insurance to acknowledge my insurance. Eventuaaly it was confirmed. Then I was told there are no parts for this phone yet as its a new addition. </p> <p>I got the phone back after 6 weeks but a part was missing form the back of the phone. I refuse to take it home and left it with the dealer I bought it from and handed to for the repairs in the beginning. Now three months later I still waiting for the phone. They promised me a 7 day turn around over and over. In the meantime Im paying my phone monthy but does not have this phone, Not good VODACOM Centurion</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
