Poor Service

<p> I received my latest statements. However, I was shocked to see that I'm still being billed for a contract I cancelled in April already. Romeo, the customer services manager, called me & told me that it was in fact not cancelled & that he "escalated " the query to the relevant department. I was supposed to receive feedback from them, which, I did not. I'm also getting continuous error messages when trying to send sms's via the Vodacom app. A consultant called me yesterday & advised that ifif the error persists I should uninstall & reinstall the app . I'm still experiencing the same problem.</p>