Poor service

<p>Vodacom network apparently down for the last 2 days. I am unable to receive any incoming calls. I have phoned the customer care line multiple times but no one seems to know when the problem will be fixed. Mostly I am just told to hold the line while they put me through to someone else but then the line is dropped. Also tried to cancle my contract so that I can take out a new contract with a different service provider but am unable to do so without paying them even more. Not sure why I need to continue to pay for a service that is not working???</p>