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amukelani N
1 reviews | Active since May 2019
10 May 2023, 18:54
Poor service
My number is out of network, when you call this useless Vodacom call Centre, they are not answering their phones. They transferred you to their voice prompts (Virtual assistant) and it is not assisting.
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Vodacom's replyOfficial
11 May 2023, 08:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply11 May 2023, 08:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team