BN
Babs N

1 reviews | Active since Oct 2012

15 Jul 2016, 06:56

Poor service

<p>Got a phone on contract Samsung S5 after first month had problems and phone was sent in for repairs, waited like 2 weeks, got phone back and after first week same problem. Took phone back and was sent in again for about 2 weeks. Went to collect phone on Sunday and from Tuesday again same **** problem. This is ridiculous as I am paying for something that has been more out of service as in! Will cancel this contract with immediate effect </p>

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Replies (1)
Vodacom
Vodacom's reply15 Jul 2016, 07:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team