Poor service

<p>I call in monday morning to do my upgrade consultant helps me with what I wanted received the sms saying delivery will be done the next day few seconds later I get an sms stating my phone is on back order I call back in requesting that consultant to help me with a different device I only said if not Im going to cancel my upgrade she goes and cancels my upgrade again for the third time I had to call in redo my application I was told latest wednesday I will receive my upgrade,if this is the service I get from vodacom I would not mind hanging till end of september to cancel the contract and port to cell c because its a great pleasure to be with them I got 3 contracts with them till now no issues at all but I must have issues with vodacom. I would want the manager to look into this matter seriously because most of my family is with vodacom I can alway them to port because vodacom got a very poor service.</p> <p> </p> <p>Upset Client</p>