SC
Stuart C

1 reviews | Active since Jul 2016

03 Jul 2016, 08:55

Poor service

<p>Went in for a upgrade package and was told that my profile for vodacom needs to be upgraded to. They said it would take 1-4 hrs after which they would phone and confirm the upgrade. It's been a month now. So either I heard wrong and it's 1-4months or they do not care about customer service.</p>

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Replies (1)
Vodacom
Vodacom's reply03 Jul 2016, 10:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note***

Vodacom will not contact you via Whatsapp to request your personal details

Regards,Vodacom Consumer Website Team

Best regards,