cW
christa W

1 reviews | Active since Feb 2011

23 Jun 2016, 09:14

poor Service

<p>I have been batteling to change my cell contract now from the first of June till now. 6 mails later no response what so every.</p> <p> </p> <p>Why always Vodacom You get one persone with excellent service and the next department does not care at all.</p> <p> </p> <p>I want to change and was informed by one department to do so and now...NO WHATSOEVER no help</p>

0
Replies (2)
cW
christa W's update23 Jun 2016, 09:17
Reviewer Update

"Hi Vodacom.

Please assist in providing me firstly with a migration quote.
My number is ****** and account number *******
My current package is on a SmartS and I would like to migrate to a Uchoose Smart S effective from 1 July 2016.

PLease forward my quotation to *********************************.

Kind regards
Christa."

Vodacom
Vodacom's reply23 Jun 2016, 09:24
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team