Poor service

<p>I upgraded about 6 months ago and recieved a new LG G4 , the charger worked only for 1 day the next day it just stopped working I then took it back the following day , I spoke to the manager Andrew and he said that he'll do a deffect and that I'll receive a new one with in 14 days , and that when it arrives he'll call me . Untill this day I still have not received a phone call from him , evertime I go in to the store he tells me the same story ande that he'll phone me . I then got fed up and went back again he gave me a temporary energizer charger and then again said he'll follow up and come back to me , still nothing its now +- 6 months . Other chargers struggles to charge my phone sometimes it takes 5 hours just to fully charge , who will be held responsible for when the battery eventually pack up ??? I also sent in my sony last week Thursday 16/06/16 as it did not want to switch on after I did an update I only received an sms yesterday from the repair centre that they only received it yesterday ? Lakeside is in Benoni not even 15 kms away and it takes a week to send it there ??</p>