LL
Lewis L
1 reviews | Active since Dec 2017
02 Nov 2020, 20:58
POOR SERVICE
Today was probably the worst service ever experienced with Vodacom in my life. Since 10:00 this morning my fibre line will go off for about 30min then back on for about 10 min and off and on the whole day, I have given up phoning them, as I get a different reason every time. What is the use of having a fibre line, and you cannot use it, but Vodacom will deduct you subscription on time, no interruption there. Shame on you Vodacom
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Vodacom's replyOfficial
03 Nov 2020, 07:13Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Nov 2020, 07:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team