JT
Jacques T
1 reviews | Active since Jul 2021
20 Nov 2021, 09:13
Poor service
What was supposed to be a normal upgrade changed into chaos...My debit order date was changed without my consent,they keep sending me sms to say that the debit order will go off.My bank keeps calling me because Vodacom *****ed up.This is the worse service i ever received...Already cancelled 2 other line and intending to cancell my data line as well...
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Vodacom's replyOfficial
20 Nov 2021, 10:45 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Nov 2021, 10:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team