CW
Charlotte W
1 reviews | Active since Aug 2014
11 Sept 2022, 18:37
Poor service
Please advise why when we have loadshedding there is no network. Can't get hold of anyone not even make a telephone call
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Replies (2)
Vodacom's replyOfficial
12 Sept 2022, 07:46Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Sept 2022, 07:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
CW
Charlotte W's updateReviewer Update
12 Sept 2022, 16:15Nearly end of day and no one have contacted me. Had a problem last night where we had intruders and couldnt make a call. Luckily we had panic buttons but what about people who dont have who relies on a cellphone and there is no network as its loadshedding. Pathetic.
CW
Charlotte W's update12 Sept 2022, 16:15
Reviewer Update
Nearly end of day and no one have contacted me. Had a problem last night where we had intruders and couldnt make a call. Luckily we had panic buttons but what about people who dont have who relies on a cellphone and there is no network as its loadshedding. Pathetic.