1 reviews | Active since Oct 2013
poor service
<p>im feedup with vodacoms service i really dont know what to do anymore i want ntohing to do with this network provider cause all they do is treat there customers like durt i went to vodacom in south dale and wanted to find out if i could upgrade to a Iphone 5 and was given one of the most poor service i have ever recived well then took the decion to just reather cancell my contract with vodacom cause mtn and cell c were offering it for cheaper seeing that my network provider couldnt do it for me i then requested a cancellation quote from south dale vodacom the lady there with additude dont remember her name she said no they cant give me a quote i should call the call centre wich i did and some how the systems were offline and by the time i got it well i didnt have time to go and pay it off well then i decideed you know what vodacom isnt that bad after all had a small problem wuith my phone just wanted assitance the consultant just hung up the phone without even asking what was the problem was thats wen i again i decided to just request another cancellation quote and again systems were offline but this time i can say the person i spoke to was very helpfull even though the systems were offline he was alble to call me back and say systems were still off and requested that i send an email i then did i waited now almost a full week and still no responce i then had and online chat will sales consultant gugu then she wasnts helpfull to me at all i asked her to give me her surname then she just decided to end the chat i still dont have any assitnace but i dont want to be a vodacome cusotmer anymore <span style="font-family: Calibri, sans-serif; font-size: 11pt;">reference number is EC-04Y2-194O8N</span></p>
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards,
Vodacom Consumer Website Team
Best regards,
