Poor Service
I bought my phone on the 18/03/2016 the File Commander went missing after I updated my software I took it to the Repair Centre in Cresta on the 09/04/2016 Johanna Mokgathle booked it in for repairs, I received an SMS on the 22/04/2016 stating my phone is ready for collection when I arrived at the Repair Centre in Cresta I had a look at the phone and the problem wasn’t resolved Johanna Mokgathle booked my phone in for the second time. I received an SMS on the 05/05/2016 stating my phone is ready for collection when I arrived at the Repair Centre in Cresta today the problem still wasn’t resolved Carlo Stigling booked my phone in for the third time I’m really not prepared to wait another two weeks for the Advanced Repair Centre fix the problem which they can’t seem to fix it has been a whole month that I have been sitting without a phone I’m paying for a phone I hardly made use of I’m really sick and tired of Vodacom’s nonsense I want a replacement I don’t want the same phone back because the Repair Centre can’t fix the problem and I DON’T WANT TO WAIT TWO WEEKS FOR A REPLACEMENT!!!!!. Your urgent response would be highly appreciated Kindly contact me on ***
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards,
Vodacom Consumer Website Team
Best regards,
