JvdS
Jeanette van der Spuy

1 reviews | Active since Sept 2012

19 Apr 2016, 09:20

Poor service

They eventually delivered the WIFI router (Thanks to hellopeter.com) 10 days after having ordered it. Know the next trick is to get the sim activated. I was told it would be activated within 24 to 48 hours of receipt. It was delivered on the 12th April 2016 at 10:46am - today is the 19th April 2016 9:15am and it is still not activated. What does one have to do to get the service that they are no doubt billing me for... these people are pathetic. I have just held on for 18 minutes on the phone listening to the *********** agents discuss their lunch arrangements..

0
Replies (1)
Vodacom
Vodacom's reply19 Apr 2016, 09:45
Official
Hello jeanevds,

Thank you for your posting.

Your enquiry will be investigated and further feedback will be provided in due course.

Kind regards
Vodacom Consumer Website Team