JvdS
Jeanette van der Spuy
1 reviews | Active since Sept 2012
19 Apr 2016, 09:20
Poor service
They eventually delivered the WIFI router (Thanks to hellopeter.com) 10 days after having ordered it. Know the next trick is to get the sim activated. I was told it would be activated within 24 to 48 hours of receipt. It was delivered on the 12th April 2016 at 10:46am - today is the 19th April 2016 9:15am and it is still not activated. What does one have to do to get the service that they are no doubt billing me for... these people are pathetic. I have just held on for 18 minutes on the phone listening to the *********** agents discuss their lunch arrangements..
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Replies (1)Vodacom's replyOfficial
19 Apr 2016, 09:45Hello jeanevds,
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply19 Apr 2016, 09:45
Official
Hello jeanevds,
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
