AB
Alvin B
1 reviews | Active since Aug 2011
23 Jul 2019, 21:45
Poor service
Dear Vodacom. I made an online application for a data SIM card last week Wednesday through your webpage. I emailed the required documents to the email address that you provided to me. I haven't received any form of feedback from you ever since. Update on the progress of my application please, I really need that SIM card urgently.
My application Reference Number: ***0
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
24 Jul 2019, 06:40Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 Jul 2019, 06:40
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
05 Aug 2019, 09:32Dear Customer
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Best regards,
Vodacom's reply05 Aug 2019, 09:32
Official
Dear Customer
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Best regards,