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pS
philiswa S

1 reviews | Active since Dec 2016

17 Jul 2019, 15:03

poor service

i have been calling about the same issue since last week and still has not beed resolved ,i am now waisting my airtime all because of the whatsapp bundles not responding ,poor service and i dont even think i will continue with the contract after all of this

0
Replies (4)
Vodacom
Vodacom's reply17 Jul 2019, 15:54
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team 

Best regards,

pS
philiswa S's update17 Jul 2019, 15:56
Reviewer Update
then please call me after 19:00 as im still at work
pS
philiswa S's update18 Jul 2019, 11:10
Reviewer Update
im still waiting for feedback i have been buying data 100mb after every 2days now and thats a waist of my money
Vodacom
Vodacom's reply24 Jul 2019, 12:15
Official
 Dear Customer,  Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.  As per discussion, we have advised accordingly. Regards  Consumer Website Team 

Best regards,