Poor service

Vodacom, Vodacom, Still no response. Unbelievable. I was called a month ago regarding the promotional data sim only which I had accepted. I am waiting a month now for a delivery of this Data Sim.

I had to call myself and now find out that the promotion is no longer running and I cannot get this.

Just to recap.. 1. You offer me a data sim only on promotion 1 month back 2. I accepted immediately on the call 3. This was to be delivered within 5 days 4. 2 weeks after i call and find out that it was cancelled by someone unknown on your system and the order not placed 5. Your consultants then reissue the order and promise i will have it within 4 days 6. 2 weeks have passed and due to YOUR errors i still do not have this

You guys are pathetic!! I was one of the first people to take out a contract with you for the Samsung S10 plus, it was not even released when I upgraded.

Spending over R2500 a month with you on a contract and this is the service.

Rest assured, i will be settling this contract and never joining the Vodacom brand thereafter. Should this be resolved, I will rethink the cancellation.