Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Jul 2019, 08:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
04 Jul 2019, 16:37
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 Jul 2019, 16:37
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Best regards,
CN
Chenay N's updateReviewer Update
15 Jul 2019, 10:52
So someone got in touch and advised that the call with regards to my upgrade would be listened to (false info provided to me) and get back to me.
Still he hasn’t bothered to call and let me know what the outcome is!!!
So much for resolving my query - it’s been 2 weeks!
Get your act together!
CN
Chenay N's update15 Jul 2019, 10:52
Reviewer Update
So someone got in touch and advised that the call with regards to my upgrade would be listened to (false info provided to me) and get back to me.
Still he hasn’t bothered to call and let me know what the outcome is!!!
So much for resolving my query - it’s been 2 weeks!