WS
Willem S
1 reviews | Active since Oct 2016
09 May 2019, 10:51
Poor service
An additional debit order has been coming through on my account from Vodacom the last two months. I checked with my bank and they confirm that it is Vodacom. I have been spending the whole morning calling Vodacom and they can't find the payments on their system and are very unhelpful to find it. Poor service
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Vodacom's replyOfficial
09 May 2019, 11:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 May 2019, 11:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,