JE
Jean E
1 reviews | Active since Jul 2016
02 May 2019, 18:13
Poor service
Trying to cancel a contract but getting the run around by saying my number is on the "old" system and someone will phone me back but never does. What a joke.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
02 May 2019, 19:21 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 May 2019, 19:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
JE
Jean E's updateReviewer Update
02 May 2019, 19:23Hahahaha nice machine automated response.
JE
Jean E's update02 May 2019, 19:23
Reviewer Update
Hahahaha nice machine automated response.
Vodacom's replyOfficial
03 May 2019, 09:09Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, the cancellation has been submitted successfully. Remember to recharge on 1 June 2019 as mentioned.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, the cancellation has been submitted successfully. Remember to recharge on 1 June 2019 as mentioned.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 May 2019, 09:09
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, the cancellation has been submitted successfully. Remember to recharge on 1 June 2019 as mentioned.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, the cancellation has been submitted successfully. Remember to recharge on 1 June 2019 as mentioned.
Regards
Vodacom Consumer Website Team
Best regards,