Poor service

Vodafone has been giving me problems regarding services, my phone calls where blocked without any reason and my concern. I had to call vodacom for that to be resolved. Not realising that my messages are also being blocked. I couldn't receive any calls for a day due to unknown reasons, after that I learned after a week that I cannot receive any SMSs as well. Now it has been two weeks without the matter of SMSs being solved and I need that service to be sorted due to, I use that service for my tracking system on my car. I was told that the problem is my sim card I need to buy a new one, which I did buy a new one but still it doesn't resolve the issue, it cost me R65 for this sim card. Now Vodafone in four ways mall couldn't help, they telling me I have to wait 3 working days they have send a query to the higher department. I would to be paid back my money wasted in fuel and sim card Jobs number : ********** 9 IMEI number : ********** ********** Fourways crossing vodafone center