Poor Service
Dear Vodacom You have refused me Iphone6 contract for R249 monthly, up to date i do not know the reason for that and now your consultant are busy calling me offering me R300+ contracts when i was declined for the less amount. If you are not going to give me that contract STOP CALLING ME
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Replies (2)
Vodacom's replyOfficial
08 Jan 2019, 14:48 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Jan 2019, 14:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
08 Jan 2019, 14:52 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you as the call ends. Please call *** for any further assistance. Regards Consumer Website Team
Best regards,
Vodacom's reply08 Jan 2019, 14:52
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you as the call ends. Please call *** for any further assistance. Regards Consumer Website Team
Best regards,