Poor service

I have 22 contracts but can't get vodacom to email these contract accounts to me monthly. I had numerous conversations with vodacom via costumer care and with there admin division and from different outlets and the problem is still the same. The promise is: next monthly you will receive the mail and then next month they sms the account to each individual phone. The main cell phone number is on the Red Advantage packets but it is not possible to load data via *111# or *135# or my vodacom app on my cell phone or via my bank account. How is this possible? So I run out of data and must pay out of bundle rates. Vodacom is running with smiles to the bank. I consider moving all contracts to a new service provider. But Vodacom will have a penalty clause in their contract. I'm totally fed up and will move each contract over as they expire. These problems is persisting for at least a year. At my house the closest vodacom tower is approximately 1.5km away. My reception is very poor and you must be outside the house to be able to make a call, vodacoms answer...I have to put a booster up my own costs, which is estimated at R15000.00