YvdL
Yolande van der Linde
1 reviews | Active since Apr 2018
03 Dec 2018, 09:18
Poor service
I HAVE PAID MY ACCOUNT UP MORE THAN A MONTH AGO BUT YET EVEN WITH MY CLEARED LETTER VODACOM DID NOT REMOVE ME FROM THE HAND OVER COMPANY NOW IT IS STILL POPPING UP AGAINST MY NAME. I E MAILED THEM TO NO AVAIL. HOW I HATE VODACOM
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
03 Dec 2018, 14:23Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Dec 2018, 14:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
07 Dec 2018, 17:17 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, your query is currently being addressed by the relevant department, the ITC Profile Update can take up to 7 working days. Regards Consumer Website Team
Best regards,
Vodacom's reply07 Dec 2018, 17:17
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, your query is currently being addressed by the relevant department, the ITC Profile Update can take up to 7 working days. Regards Consumer Website Team
Best regards,