wP
williem P
1 reviews | Active since Aug 2014
23 Apr 2025, 09:59
Poor service
I have still awaiting confirmation of my order for an upgrdae on my vodacom account QV473377-9 on my cell nr ***
I will appreciate if vodacom can assist my quotation is *** and when it will deliver.This is an upgrade not a new contract and my account is up to date I did call vodacom 135 nr but did not get assistance
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Vodacom's replyOfficial
23 Apr 2025, 10:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply23 Apr 2025, 10:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team