DB
Dawie B

1 reviews | Active since May 2016

11 Nov 2021, 18:28

Poor service

Vodacom advertise every day on radio 25 mb up load and 25 mb download fiber but it is never that speed . The speed is more less than 10 mb and more not working like vodacom service there is no service you spend more than 150 min on the phone also for your account and they don't call back and don't fix the problem it is on going from 26 oct 2021 . They just eat your money and don't renderer good service they are the same as mtn

0
Replies (1)
Vodacom
Vodacom's reply12 Nov 2021, 07:20
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team